Effectively, you're held hostage in that you have a gun to your head and you've got to pay for this whole Slack account just to get access to that little bit of data. What happens at that point is you have to pay for Slack, not just for one user, but for all of the users, and not just for a month, but for the whole year. So, think of like a kind of rolling limit on how far back you can go in your search. So what that means is after you hit more than 10,000 messages in your Slack account is that you lose access those messages. And that limit is currently 10,000 messages. The challenge comes when you put more and more business data in Slack. Slack is great.” And it is an excellent tool. And while you're on a Slack free account, you're thinking, “Hey, this is awesome. You join in the GIPHY wars and you set up your different channels for your team. Perhaps someone says, “Hey, Slack is great.” And you set it up and you roll it out to your team. Typically, a business owner will sign up for Slack because they've been referred by a friend or a business colleague.

Businesses are putting business data into Slack, and sometimes that data can be held hostage.

Slack's made it really easy and accessible for everyone. For years we were using Hangouts, or we were using Facebook Messenger or Skype in the old days for that. What I love about Slack is that it actually introduces many businesses into the realm of instant messaging.

Not only does it let you connect your team with instant messaging, but it's also easy to use. Slack has been one of those tools that have been absolutely brilliant for that. The savviest small business owners look for new technology to actually improve the way they're doing things. And it's true that small business owners want to be productive. We've worked with thousands of small businesses over many years.

What does slack look like